LATEST NEWS:
SERVICE ISSUE - Current site issues (1st May 2024)
We're aware of a current issue affecting users of the ePlanning portal. It appears to predominantly affect users trying to upload documents (location plans, drawings, etc.). Some users are seeing site slowness on some pages, getting timeout errors, and other errors. We believe this is due to a single issue and are working to resolve this.
Thanks for your patience while we do and apologies for any inconvenience.
IMPORTANT - Building Standards fees changed on Monday 1st April 2024
Building Standards fees in Scotland have changed. We are currently working on updating our fee calculator to reflect these changes and will complete this in the coming weeks. We ask all users to refer to our BStds Fees List (April 2024) to estimate their fee instead of the Fee Calculator until it is updated.
Further information on the fee changes themselves can be found here, by contacting SG Building Standards team at BuildingStandards@gov.scot, or contacting your local authority directly using our Contacts List.
HELP - How can I ensure that I get my Building Standards application right the first time?
The Scottish Government's Building Standards Division has produced helpful guidance on what you need to know to make a quality Building Warrant application. This includes checklists of what you should consider and what information that you should include when submitting your application. Following this guide will help you to give your authority all the information that it needs to assess your application first time, and can greatly reduce the risk of delays.
SERVICE ISSUE - Issue identified if using the site and paying online with a MacOS Device
An issue has been reported for some users accessing the eDevelopment service with a Chrome browser on a MacBook. When paying by credit/debit card, you may encounter a "Comms Error" preventing payment. This appears to be a bug with the Chrome Browser on MacOS.
If this is affecting you, we would recommend that you use a different browser (e.g. Safari) or device (e.g. PC) to make your payment.